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MEASURING CONSUMER SATISFACTION IN HEALTH CARE

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The Dimensions of Service Quality for Hospitals

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Total Quality Management (TQM) Factors: An Empirical Study

The service quality of private hospitals have been This study was a part of a PhD thesis supported financially by BMC Health Services Research. ISSN

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The Dimensions of Service Quality For Hospitals

The Dimensions of Service Quality for Hospitals

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Effective Customer Relationship Management, Effective customer relationship management of health care: service quality dimensions on corporate image,

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